Dr. David Nash is the founding Dean of the Jefferson
School of Population Health created in 2008 which offers four different ingenious
programs that are intended to improve the quality of healthcare leaders for the
future. The programs that Nash helped create are the Masters Programs in Public
Health, Healthcare Quality and Safety, Health Policy, and Applied Health Economics.
As a well-known national leader, Dr. Nash helped to alter healthcare workplaces
to be able to be accountable and self-evident for all outcomes. The
structure-process-outcome paradigm, also known as Donabedian’s health care
quality model, is used in healthcare organizations for analyzing health care
quality. The model does this by concentrating on improving the structure of
care, improving clinical processes, and improving the patient outcome. Dr. Nash
identified the inaccuracies in the SPO model and created an updated version that
focuses on the skills and data that are vital for quality management theory,
medical practice tools and health outcomes; this new version is known as The
Three Faces of Quality. The first face, quality management theory, stresses the
need for health care workers to seek quality improvement to comprehend the forms
of knowledge that comprise of statistics. The second face, medical practice
tools, are a set of tools that enable users to document how care is provided to
patients, present their comparisons to other providers, and provide information
to help with decision making. The ideal objective of medical practice tools is
to administer physicians with information to clarify and guide the health care
delivery process. Lastly, outcomes management is a system to monitor and provide
health care treatment. This could result in decreasing patient length of stay,
decreasing healthcare costs, and improving overall clinical patient outcomes. The
Three Faces of Quality model provides an outline for exceptional care.

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